PHILIPSBURG--IGA announced today that Le Grande Marché is becoming Le Grande Marché IGA. According to Managing Director Anil Sabnani, the store will remain open without interruption during the conversion.
IGA is a chain of grocery stores active in more than 30 countries. Unlike the chain store business model, IGA operates as a franchise through stores that are owned separately from the brand. Many of these stores operate in small town markets and belong to families that manage them. Since its founding in the United States as the Independent Grocers Alliance, IGA has expanded into the world's largest voluntary supermarket chain with more than 5,000 member stores. The headquarters are in Chicago, Illinois, USA.
Sabnani said joining IGA's alliance would enable him to serve St. Maarten better. He said this alliance would give him the opportunity to provide customers with a broader selection that includes IGA's extensive line of private label products and better service from the store's IGA training-certified employees.
"We can give St. Maarten the best of both worlds: the kind of friendly, responsive service you get from a store locally owned by people you know and trust, and the assurance of quality programmes and services from a globally-recognised brand," Sabnani says.
The first phase of the conversion will include the addition of a variety of IGA exclusive brand products. Many of these products will be sampled in the store. "While we will continue to offer the extensive variety of products from around the world, the IGA will help us better serve the diverse base of customers in St. Maarten," said Sabnani.
Employees will undergo training through the IGA Coca-Cola Institute's online and classroom training and employee certification programmes, ensuring that they are prepared for advancement in their careers and shoppers receive the best shopping experience available.
Finally, as a locally owned and operated store, Le Grande Marché will offer events and in-store programming designed to give back to the community of St. Maarten.
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